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1. Is Shisha Harmful?
   Technically speaking yes, although only negligibly. The water takes away approximately 90% of the harmful chemicals (excluding THC), and so a pipe contains merely 0.5% nicotine and 0% tar. Also, if its not inhaled, there is no danger of lung cancer.
   
   
2. How often should I clean my hookah?
   We recomend that you clean your hookah shaft, base, and bowl after every four or five uses. Maintaining a clean hookah is neccessary for providing an enjoyable smoke every time.
   
   
   
3. I'm new to hookah smoking, how easy is it to get started?
   Getting started is actually very simple! If you don't already have a hookah just visit our products page and simply pick the hookah of your choice, next choose the flavor(s) of tobacco and the desired type of charcoal and wait for them to arrive. Once you have recieved your hookah, tobacco and charcoal visit our website and check out our "Set-up Instructions", there you will find step by step instructions on how to get started and you will be smoking like a regular in no time.
   
   
   
4. How long should each bowl last?
   The average bowl with two to three smokers should last anywhere from 45 min to 1 hr. Make sure you keep it lit by having red hot charcoal burning at all times.
   
   
   
5. When will my order be shipped?
   All orders are processed immediately and shipped within 1-2 business days of purchase. All domestic shipping is done via DHL and will take anywhere between 1-5 business days for arrival.
   
   
   
6. How will I be able to keep track of my package?
   All Parcelline shipments will include an automated e-mail containing your tracking number which will be sent out once your order is processed and shipped. You may track your package by clicking on the link here after 12-24 hrs of receipt of e-mail. UK orders are sent by registered post and this can be tracked at the link here.
   
   
   
7. I don't have a credit card, can I still order from your site?
   We offer other payment options such as cheque or money order by mail for your convenience. You can contact us by e-mail.
   
   
   
8. Do you ship outside of the United Kingdom?
   Im sorry we do not offer this service.
   
   
   
9. Do you have any tips for a perfect Shisha?
   Yes, here are our top 21 tips for Shisha!
   1. Try putting ice in the glass base of your Shisha/Hookah/Nargile and get the water ice cold before smoking. This makes a for a smoother more enjoyable smoking experience.
   2. Try mixing lemon juice, orange juice, or some other flavor into the water in your glass base. It will enhance the taste of your Shisha/Hookah/Nargile smoking experience.
   3. You can store your shisha tobacco at room temperature but it must remain in an air tight container (i.e. tupperware, jar, zip lock bag, etc.). This will keep your tobacco from drying up and losing its flavor.
   4. When you first start smoking your Shisha/Hookah/Nargile, try placing the charcoal on the outside of the bowl and working it around the edges of the bowl. The center of the bowl should be the last place your charcoal is placed.
   5. Some people smoke the Shisha/Hookah/Nargile like you would smoke a cigar while other inhale the smoke. Neither way is more correct than the other. It's a preference thing.
   6. For a sweeter and perhaps more flavourful smoke, you can add some orange juice to the top two inches of the water in the base of your Shisha/Hookah/Nargile. It's a happier smoke, and you can really taste the flavour.
   7. Because of it's consistency, shisha tends to clump up. Before you pack the bowl, crumble it up in your fingers to spread it out throughout the bowl.
   8. Once you get the bowl packed, take a small square of aluminum foil, big enough to cover the open top of the bowl. Wrap the foil over the top so that the surface is tight. Use a toothpick or something else very small to poke a bunch of tiny holes in the foil. Place the charcoal on the foil once its lit. It will still burn the shisha, but it keeps any charcoal taste out.
   9. When you place the foil tightly over the Shisha/Hookah/Nargile bowl, make sure the shiny side is facing down so it will retain more heat from the charcoal.
   10. Try putting milk instead of water to make the smoke thicker.
   11. Mixing and matching flavors is a very fun thing to experiment when trying to create the ultimate flavor. Mixing "mint" with other flavors provides for a cool refreshing taste. If you think you have the best flavor then email us your consistency so we can share it with the world.
   12. After you're done poking your holes in the foil, cover the top of the clay bowl with the palm of your hand and blow through the bottom of the bowl, then release your hand and blow just a little longer. This prevents any sheesha from getting into the holes of the bowl and makes your Shisha/Hookah/Nargile pull better.
   13. It's good to always blow out the smoke that collects in the glass base every once in a while so the smoke does not become stale. This gets rid of some of the harsh flavor from the stale smoke.
   14. It is suggested not to run water through the hose. Simply blow air through the hose after/before each use to blow out the particles inside the hose. Occasionally, use a small amount of water/lemon juice and "swish" it around in your hose.
   15. Never light your cigarette with the coals on your hookah.
   16. Always leave your hookah at ground level.
   17. Never pass the hookah directly to another person. Always first put in down and let the next person pick it up.
   18. Invite your friends and family to share your hookah. To not ask is considered an insult.
   19. Mix different flavors of hookah tobacco together to create your own favorite sheesha blend.
   20. Clean your hookah regularly. This will ensure that you are always getting the best quality smoke and a superior smoking experience every time.
   21. When placing the foil on top of the hookah bowl, make an elevated border to prevent the charcoal from rolling off.
   
   
   
   
10. Can I get a discount for bulk purchases?
    Yes, please email us with your requirements, and we aim to get a quote to you within 2-3 days.